Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Green Cauldron’s relationship with you in relation to this website.
The term ‘Green Cauldron’ or ‘us’ or ‘we’ refers to the owner of the website Green Cauldron. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Green Cauldron’s prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to law.
Refund and Warranties
As our valued customer, please be aware of the terms and conditions of our refund policy.
- Green Cauldron prides itself on delivering the highest quality, freshly roasted coffee. If our coffee does not meet this high standard, we will gladly replace the coffee.
- Green Cauldron will NOT provide product returns on any coffee making equipment including machines, grinders and brewing equipment:
- Green Cauldron will offer store credits or exchanges on coffee accessories where:
- The product is faulty or the product does not fit the purpose goods of that kind are commonly purchased for.
- The product does not match the sample or description.
A credit or exchange will only be offered if the goods are returned within one month of the purchase date, and the goods are in its original packaging. You must retain your receipt as proof of purchase. You may also be asked to demonstrate that goods was are faulty. A credit or exchange will only be offered if the goods are returned within one month of the purchase date, and the goods are in its original packaging. You must retain your receipt as proof of purchase. You may also be asked to demonstrate that the goods being returned are due to a product fault rather than operator error. A credit will be offered at our discretion.
With your receipt:
We will offer you an exchange voucher or credit on coffee accessories if the item is in its original packaging.
Without your receipt:
Green Cauldron reserves the right not to offer an exchange or credit on coffee accessories without presentation of your receipt.
Green Cauldron reserves the right to assess the condition and age of the returned goods prior to offering a repair, exchange or credit. Based on these factors a repair, exchange or credit, may be refused.
For any additional information please email info@greencauldron.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it.